C202 Managing Human Capital Practice Questions - Set 4 - Part 3

Correct Answer: A group underrepresented in employment due to discrimination

A protected class refers to groups that are legally safeguarded from discrimination in employment based on characteristics such as race, gender, religion, and disability.

Correct Answer: To take proactive steps to eliminate discrimination

Affirmative action involves implementing policies and practices to improve opportunities for underrepresented groups, aiming to address past discrimination in the workplace.

Correct Answer: Balancing good over harm for the greatest number of people

The utilitarian standard evaluates ethical actions based on their outcomes, emphasizing actions that produce the greatest benefit for the largest number of individuals.

Correct Answer: To specify expected and prohibited behaviors in the workplace

Codes of conduct outline the ethical standards and expected behaviors for employees, guiding their actions and helping to create a positive organizational culture.

Correct Answer: The emotional commitment employees have to their organization

Employee engagement reflects how emotionally invested employees are in their work and the organization, significantly impacting retention and productivity.

Correct Answer: To determine reasons for employee turnover

Exit interviews are conducted with employees leaving the organization to gather insights on their experiences and reasons for leaving, helping to identify areas for improvement.

Correct Answer: Increasing the complexity and responsibility of a job

Job enrichment involves enhancing a job's complexity and adding more responsibility, providing employees with greater autonomy and opportunities for achievement.

Correct Answer: The capacity to manage one's own emotions and behavior

Self-regulation involves the ability to control one’s emotions and actions, leading to better decision-making and interpersonal interactions within the workplace.

Correct Answer: The shared values, beliefs, and norms that shape behavior

Organizational culture encompasses the collective values and norms of the organization that influence how employees interact and work together.

Correct Answer: Understand and manage emotions in themselves and others

Emotional intelligence enables leaders to effectively navigate interpersonal relationships, fostering a positive work environment and enhancing team collaboration.