C464 Introduction to Communication Practice Questions - Set 5 - Part 2

Correct Answer: a) Two-sided message with refutation

A two-sided message with refutation addresses both perspectives and disproves the opposition. Inductive messages (b) generalize, circular arguments (c) repeat claims, and single-sided (d) lacks counterarguments.

Correct Answer: b) People recall the first information presented best

The primacy effect suggests that initial information is most memorable. The recency effect (a) applies to end information, visuals (c) aid retention but are unrelated, and repetition (d) is separate.

Correct Answer: c) Receiving approval and closeness

Affection needs involve seeking approval and emotional connection. Inclusion (a) is about belonging, control (b) involves influence, and independence (d) contrasts with closeness.

Correct Answer: a) Making broad claims based on a few examples

Hasty generalization involves drawing conclusions from limited data. Avoiding conclusions (b) is careful, circular reasoning (c) repeats claims, and ignoring views (d) is bias.

Correct Answer: a) Oculesics

Oculesics examines eye contact and gaze. Kinesics (b) studies body movement, haptics (c) is touch, and chronemics (d) is time.

Correct Answer: b) Satisfaction

The satisfaction step proposes solutions to the identified need. Attention (c) engages initially, visualization (d) shows benefits, and action (a) concludes.

Correct Answer: c) High-context communication

High-context cultures communicate implicitly, often avoiding direct statements. Low-context (a) is explicit, psychological reactance (b) is resistance to persuasion, and transactional (d) describes feedback.

Correct Answer: a) Known only to others

The blind area contains information others see but the individual does not. Hidden (b) is private, open (c) is mutual, and unknown (d) is undiscovered.

Correct Answer: c) Self-serving bias

Self-serving bias enhances personal image by attributing success to oneself. Self-disclosure (a) shares information, self-fulfilling prophecy (b) confirms beliefs, and self-concept (d) is self-identity.

Correct Answer: a) Abbreviated outline

An abbreviated outline uses keywords for easy reference. Full-content (b) includes details, while structured (d) and expanded (c) are non-specific terms.

Correct Answer: c) Referent power

Referent power is based on admiration. Reward (a) provides benefits, coercive (b) involves threats, and expert (d) is skill-based.

Correct Answer: b) Gaining audience interest

The attention step captures audience focus. The solution (a) is satisfaction, need (c) defines issues, and action (d) concludes.

Correct Answer: b) Physical attraction

Physical attraction is based on looks. Task (a) is skill-based, social (c) is interest-based, and intellectual (d) is mental.

Correct Answer: b) High-context communication

High-context relies on nonverbal cues and context. Low-context (a) is explicit, direct (c) is straightforward, and assertive (d) is confident.

Correct Answer: c) Desire to feel accepted

Inclusion focuses on acceptance and belonging. Affection (a) seeks connection, independence (b) contrasts with inclusion, and control (d) is influence-focused.

Correct Answer: b) Logical appeal

Logical appeals use facts and data to persuade. Emotional (a) targets feelings, ethos (c) builds credibility, and persuasive (d) is broad.

Correct Answer: c) Norming

The norming stage involves establishing norms and resolving conflicts. Forming (a) is the initial stage, storming (b) is marked by conflict, and performing (d) focuses on productivity.

Correct Answer: c) To help the audience see the benefits of a solution

The visualization step shows the positive outcomes of a proposed solution. Summarizing (a) comes later, outlining the problem (b) is in the need step, and gaining interest (d) is the attention step.

Correct Answer: b) Reward power

Reward power is based on offering incentives. Expert power (a) is based on knowledge, legitimate power (c) on position, and coercive power (d) on punishment.

Correct Answer: c) Focusing on specific details while ignoring others

Selective attention means filtering information to focus on what seems most relevant. Remembering positive information (a) is selective recall, and ignoring everything (d) indicates complete disengagement.