C234 Workforce Planning: Recruitment and Selection - Set 4 - Part 1

Correct Answer: Integrating the employee so they become productive and engaged quickly

Onboarding integrates new hires into the role, team, and culture so they reach productivity faster and feel connected, improving early performance and retention.

Correct Answer: Engaging a new hire between offer acceptance and their first day

Preboarding maintains contact and prepares the new hire between accepting the offer and starting, reducing anxiety and early attrition before day one.

Correct Answer: Early experiences strongly influence engagement and long-term retention

The initial months shape a new hire's impression, confidence, and commitment, so a strong start substantially reduces the risk of early departure.

Correct Answer: The emotional commitment and discretionary effort an employee brings to work

Engagement is the emotional commitment employees feel toward the organization and its goals, expressed through discretionary effort, and it correlates with performance and retention.

Correct Answer: Meaningful work and a supportive manager relationship

While pay matters, meaningful work, growth opportunities, recognition, and especially the relationship with one's manager are consistently among the strongest engagement drivers.

Correct Answer: Managers strongly influence engagement and whether employees stay

The manager relationship is one of the most powerful factors in retention, as employees frequently leave because of poor management rather than the organization itself.

Correct Answer: A conversation to understand what keeps valued employees and what might drive them away

A stay interview proactively asks current valued employees what keeps them and what concerns them, enabling retention action before they consider leaving.

Correct Answer: A stay interview happens while the employee is still engaged and can act on findings

Stay interviews gather insight while the employee remains, allowing proactive retention, whereas exit interviews learn why someone is already leaving.

Correct Answer: Ongoing growth of an employee's skills and progression over time

Career development supports employees' skill growth and advancement through training, mentoring, and opportunities, which increases engagement and retention.

Correct Answer: Employees are more likely to stay where they can grow

Employees who see a path to grow and advance are more committed and less likely to leave in search of development elsewhere.

Correct Answer: A more experienced person guiding another's development

Mentoring pairs a less experienced employee with a more experienced guide who offers advice, knowledge, and support for development and career navigation.

Correct Answer: Mentoring guides broad development; coaching targets specific skills or goals

Mentoring is a broader, longer-term developmental relationship, while coaching focuses on specific performance goals or skills over a shorter horizon.

Correct Answer: The ongoing process of setting expectations, giving feedback, and evaluating performance

Performance management is a continuous cycle of setting goals, providing feedback, developing employees, and evaluating results to align individual performance with organizational goals.

Correct Answer: Timely feedback allows employees to adjust and grow throughout the year

Frequent feedback lets employees correct course and develop in real time, rather than learning of issues months later in a single annual review.

Correct Answer: Specific, Measurable, Achievable, Relevant, and Time-bound objectives

SMART goals are specific, measurable, achievable, relevant, and time-bound, giving employees clear expectations and a fair basis for evaluation.

Correct Answer: A formal evaluation of an employee's performance over a period

A performance appraisal formally assesses an employee's performance against expectations over a period, supporting development, recognition, and reward decisions.

Correct Answer: Gathering performance input from managers, peers, and subordinates

360-degree feedback collects input from multiple perspectives around the employee, providing a rounded developmental view, though its use depends on organizational culture.

Correct Answer: Reinforcing valued behavior and boosting engagement and retention

Recognition acknowledges good performance, reinforcing desired behavior and increasing employees' sense of value, which strengthens engagement and retention.

Correct Answer: The complete package of pay, benefits, development, and work environment

Total rewards encompasses everything of value an employee receives, including base and variable pay, benefits, development, recognition, and work environment.

Correct Answer: Poor balance leads to burnout and turnover

Employees who cannot balance work and personal demands experience burnout and are more likely to leave, so supporting balance aids retention and wellbeing.