D464 Managing Operations - Set 5 - Part 2

Correct Answer: A formula explaining the relationship among flow time, throughput, and work-in-process

Little's Law provides a formula that links flow time, throughput rate, and work-in-process inventory, helping managers understand and optimize system performance.

Correct Answer: Giving employees more decision-making authority and challenging work

Job enrichment involves expanding the scope of a job by adding more responsibilities and giving employees more control over their work to enhance motivation.

Correct Answer: Innovation and Learning Perspective

The Innovation and Learning Perspective in the Balanced Scorecard emphasizes employee training, learning opportunities, and building organizational culture for long-term growth.

Correct Answer: Product Layout

A product layout is used for mass production of standardized products, as it aligns equipment and workstations according to the production sequence, minimizing variation.

Correct Answer: The capacity achievable under normal working conditions

Effective capacity is the maximum production capacity that can be achieved under normal, realistic operating conditions, taking into account factors like maintenance and downtime.

Correct Answer: To correct a service failure and restore customer satisfaction

Service recovery involves steps taken to address a service failure and ensure that customer satisfaction is restored, often turning a negative experience into a positive one.

Correct Answer: Equal distribution of work among workstations

Assembly-line balancing aims to distribute tasks evenly among workstations, ensuring that no one workstation becomes a bottleneck and maximizing production efficiency.

Correct Answer: Suppliers manage inventory levels, reducing stockouts

Vendor-managed inventory allows suppliers to manage the inventory levels of their products at a customer's location, ensuring timely replenishment and reducing the risk of stockouts.

Correct Answer: To identify the most significant factors causing quality problems

A Pareto diagram helps identify the key issues contributing to quality problems, based on the Pareto principle, which states that roughly 80% of problems are caused by 20% of the factors.

Correct Answer: Acquiring additional stages in the supply chain, such as suppliers or distributors

Vertical integration involves expanding control over different stages of the supply chain, either by acquiring suppliers (backward integration) or distributors (forward integration).

Correct Answer: Sustainable Development

Sustainable development involves designing and producing products in a way that preserves resources and minimizes negative environmental impacts, ensuring future generations can also meet their needs.

Correct Answer: Conception

The conception stage of the project life cycle is when the project is evaluated for feasibility, considering its potential risks, benefits, and costs before further planning begins.

Correct Answer: Improving speed and responsiveness in information flow

Electronic transaction capability facilitates faster communication and responsiveness throughout the value chain, allowing for immediate recognition and reaction to changes in supply and demand.

Correct Answer: Value Stream Mapping

Value Stream Mapping is used in Lean systems to visualize the flow of materials and information from the supplier through to the customer, identifying waste and areas for improvement.

Correct Answer: Fixed-order quantity orders a consistent amount each time, while periodic-order quantity orders at regular time intervals

Fixed-order quantity systems maintain a constant order quantity regardless of time, while periodic-order quantity systems order at set intervals based on inventory levels at that time.

Correct Answer: Utilization

Utilization refers to the proportion of available time that a resource is actively used for production, which is a key measure of resource efficiency.

Correct Answer: To reduce the number of parts and complexity, making the product easier to manufacture

Design simplification aims to reduce complexity by minimizing the number of parts, thereby making the manufacturing process more efficient and reducing costs.

Correct Answer: Producing items in large quantities before transferring them to the next operation

Batching refers to grouping items together and processing them as a group, rather than one at a time, to increase efficiency and reduce production costs.

Correct Answer: A comprehensive maintenance strategy to maximize equipment availability

Total Productive Maintenance (TPM) focuses on maintaining equipment in optimal condition, minimizing breakdowns and maximizing production efficiency.

Correct Answer: Value Chain Management

Value Chain Management involves managing all processes and activities required to add value to a product or service, from the initial procurement of raw materials to final delivery.