c954 Information Technology Management - Set 2 - Part 2

Correct Answer: Milestones and a project scope document

Planning involves defining the project scope and setting milestones to guide the projects progress through its development stages.

Correct Answer: Prototyping

Prototyping focuses on creating an initial model of the system, which is refined based on user feedback before final development.

Correct Answer: Text Analytics

Text analytics processes language data to derive insights, making it valuable for analyzing customer feedback or sentiment in reviews.

Correct Answer: Floating Ad

Floating ads cover part of the webpage content and remain until closed by the user, often enhancing ad visibility.

Correct Answer: The systems capacity to adapt to increasing workloads

Scalability measures how easily an IT system can handle growth, such as increased users or data, without performance degradation.

Correct Answer: Transaction Speed

Transaction speed measures the time taken by a system to complete a specific process, an essential metric in high-performance environments.

Correct Answer: Offshoring

Offshoring involves outsourcing services to another country, often to reduce costs or benefit from specific skills.

Correct Answer: To protect data by making it unreadable without a key

Encryption secures data by converting it into a coded format, which can only be deciphered by authorized users with the key.

Correct Answer: Conversion Rate

The conversion rate measures the effectiveness of an e-commerce site by tracking the percentage of visitors who take specific actions, like purchasing.

Correct Answer: Data

The data component in a DSS stores the information needed for analysis and decision-making, providing the foundation for informed choices.

Correct Answer: Predictive Analytics

Predictive analytics uses historical data to forecast outcomes, making it useful for evaluating the potential success of future marketing campaigns.

Correct Answer: The team revisits the last completed phase

The Waterfall Method is sequential, so revisiting the last completed phase is necessary when issues arise, often leading to delays.

Correct Answer: PaaS

Platform as a Service (PaaS) offers users the flexibility to build and develop custom applications within a provided framework.

Correct Answer: Search Engine Optimization (SEO)

SEO involves techniques to increase a sites ranking in search engine results, improving its visibility and potential visitor traffic.

Correct Answer: How customers navigate and interact with the website

Clickstream analysis examines user activity on a site, helping businesses understand navigation patterns and optimize user experience.

Correct Answer: PAN

A Personal Area Network (PAN) connects devices over a short range, often using Bluetooth for direct connections between personal devices.

Correct Answer: Selfsourcing

Selfsourcing allows end users to create necessary applications or tools without involving formal IT developers, often reducing development time.

Correct Answer: First Call Resolution

First Call Resolution indicates the efficiency of a call center by measuring the percentage of customer issues resolved on the initial call.

Correct Answer: Unique Visitors

Unique visitors represent individual users visiting a site, regardless of the number of times they return within the timeframe.

Correct Answer: To detect and alert potential security breaches

An IDS monitors network traffic for suspicious activity, alerting administrators to possible unauthorized access or security incidents.